Introduction:
This Privacy Policy is for you to read and to acknowledge the use of your Personal identifiable information by us. It tells you what information we require to offer our services to you, what tracking technologies we use , how we share your Personal Data , your rights etc.
By signing up and logging on our services , you acknowledge that you agree with our Terms and Conditions and Privacy Policy. If you don’t agree with our Terms and Conditions and Privacy Policy , you may write to us and not login on our services.
Definitions:
“Personal Data” : Any personal identifiable information such as Full Name, Email ID, Phone number, Address etc.
“Student”: Any user who uses our service to book one-on-one sessions with teachers, access our content and post his/her content.
“Teacher”/”Tutor”: Any user who uses our service to give lessons to student/s, access the content and post his/her content.
“Parent”: Any user who is biologically related to the student and represents the student.
“Guardian”:Any user who is legally eligible to represent the student.
“Service”/”Website” : www.mystudyzone.com
“User”: Anyone who uses our services.
“Company” : ARGENT ADVISORY WLL, BAHRAIN
What information we collect and its purposes:
In order to create your account on our website, we require following data from you:
- Your Full Name
- Email ID
- Username
- Phone number
- Password (which is encrypted)
- Your profile photo (optional)
If you are a student, we require below data as additional:
- Subject interested in.
- Target grade you want (optional)
- You desired time of study
For billing of the booking of session/s , financial data is required which is as below:
- Debit/Credit card number
- Billing address
If you are tutor , we need below data :
- Your Full name
- Your profile photo (optional)
- Bank account details (For payment)
- Physical address
- Legal identity
- Personal statement
- Your experience and your CV
- Subjects you teach and rates per hour
- Your appointment hours
Our purpose of collecting your Personal Data is to provide our services to you effectively, to prevent fraud, for network security and student’s protection and safety.We need legal identity to meet our legal requirement and authenticity. Other than the above mentioned data, we record your IP address, browser type , Operating system (OS) and your usage data for improving our services to you.
Using cookies:
Cookies are small files that are sent to your web browser to keep session information when logged in, to authenticate users, to secure websites and to do analytics. We may gather information to track user movements on our website. We may also gather the IP address , browser type, Internet Service Provider (ISP), Operating System (OS), Device data etc. to better our services and for security purposes. We may also gather information on files viewed on our website. Some of the cookies help us remember your preferences such as login details and to avoid making you re-enter the details again and again.
If you opt to disable the cookies by setting your web browsers,it will limit our capabilities to provide the functionalities of our services.
Sharing your Personal Data:
Our service employs other services such as payment gateway , analytics (Google) etc. These services may require your Personal Data for their operations. In that case, our company is required to share such data with those services. But, we make sure that these services adhere to our Privacy Policy and keep the data secure. The kinds of data we share with these services are as follows:
- Email ID
- First name and Last name
- Phone number
- Financial Data (in case of payment gateway)
- Billing address
Other than for operational purposes, we may share Personal Data with appropriate service/s in case of any security incident. Also, such is the nature of cloud computing that your Personal Data may not be stored locally in your country but outside the country where servers reside. In such cases, the company will adhere to the laws of the country it is operational in.By signing up or login in with your personal data you are giving the company your consent to transfer your Personal Data outside the country.
Our company is required to share your Personal Data legally to help law enforcement for investigations and any legal proceedings.
While online, when you share your Personal data or otherwise interact in public spaces with other users, your Personal Data could be distributed outside of the platform. As the user of our services, you acknowledge that our company doesn’t hold any responsibility in such cases. We advise you to be careful.
We assure you that we do not sell your Personal Data with outside services or third party services.
How long we retain your Personal Data:
We do not keep your Personal Data longer than required. When you subscribe to our service , we start storing your data to offer you a better service , for example, not requiring you to feed data when you login again, to address the queries when you contact us etc. We also keep your data for security purposes,continuance of business, legal, accounting and reporting purposes and the purposes it is asked for in this Privacy Policy.
When you end the subscription, we delete your data from our database after a fixed duration of time provided we no longer require your Personal Data for legal purposes.
What are your rights pertaining to your Personal Data:
We acknowledge your rights to enquire, modify, correct and delete your data. You can ask us about your Personal Data, ask us to modify your Personal Data , ask us to correct your Personal Data and ask us to delete your Personal Data . You can take back your consent to let us hold your Personal Data in our servers. You are encouraged to mail us at support@mystudyzone.com . We will take a minimum 30 days for the action. By putting such a request, you acknowledge that you are rightfully representing the student or you are the student yourself and that the request may hamper our offering of quality of service to you.
How secure is your Personal Data:
Our company is committed to protecting your data to the best of our efforts with the use of available technologies, but when data is online, it is ,by default, not secure all the time. Hence, we can not guarantee the security of your Personal Data that you share with us, 100%.
By agreeing with our Terms and Conditions and Privacy Policy, you acknowledge that you know of the potential risks associated with sharing your Personal Data.
Student’s privacy:
We do not register or interact with students under age 13 and do not collect any information from students under age 13. The service is available for students above age 13 to access the material on our Learning Management System (LMS) software and to take part in video conferencing calls with Tutors.
It may be that we may require the consent of parents to collect and use the information of students. In case, we unknowingly collect the data of anyone under age 13, we shall take proper action to resolve the issue.
It is your responsibility to supply to us true information about yourself. We may require your legal identity documents to validate the authenticity of the personal data you share with us.
Links to External sites:
Our website may contain links to external sites as references or otherwise.Although we are careful in sharing those links,you are advised to read this section carefully. These websites follow their own Privacy Policy. We have no control over them for their content and their Privacy Policies and bear no responsibility whatsoever. We advise you to check their policies specially before you submit your information.
Update in Personal Data:
You are advised to share any update in your Personal Data with us.Any changes related to billing information, email ID , phone number etc. need to be updated at our side. Please inform us by sending an email at support@mystudyzone.com .
Changes in the Privacy Policy:
This Privacy Policy is subject to change from time to time. Although we will inform you regarding the same by sending an email to your registered email ID, we ask you to visit this page periodically to update yourself. By continuing logging in , you acknowledge that you accept the changes and agree to our Terms and Conditions and Privacy Policy.
Contact us:
Please reach out to us at support@mystudyzone.com for any query or suggestions.
