TERMS OF USE
Introduction:
The www.mystudyzone.com website located at www.mystudyzone.com(“Site”, “Service”) is a copyrighted work belonging to ARGENT ADVISORY WLL, BAHRAIN (“Company”,”we”,”us”,”our”). We welcome you to read these terms and conditions.These terms and and conditions are for users of the website. Agreement with us includes these Terms and Conditions and Privacy Policy.
Definitions:
“Student”: Any user who uses our service to book one-on-one sessions with teachers, access our content and post their content.
“Teacher”/”Tutor”: Any user who uses our service to give lessons to student/s, access the content and post their content.
“Parent”: Any user who is biologically related to the student and represents the student.
“Guardian”:Any user who is legally eligible to represent the student.
“User”: Anyone who uses our services.
Disclaimer:
These Terms of Use describe the legally binding terms and conditions that oversee your use of the Site. BY LOGGING INTO THE SITE, YOU ARE BEING COMPLIANT WITH THESE TERMS AND PRIVACY POLICY and you represent that you have the authority and capacity to enter into these Agreements. YOU SHOULD BE AT LEAST 13 YEARS OF AGE TO ACCESS THE SITE. IF YOU DISAGREE WITH ANY OR ALL OF THE PROVISION OF THESE TERMS, DO NOT LOG INTO AND/OR USE THE SITE.
Company reserves the right to change, suspend, or cease the Site with or without notice to you. You approve that the Company will not be held liable to you or any third-party for any change, interruption, or termination of the Site or any part.
Access to the Site:
Subject to these Terms. Company grants you a non-transferable, non-exclusive, revocable, limited licence to access the Site solely for your own personal, noncommercial use.
The rights approved to you in these Terms and Conditions are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms.
Content:
You are exclusively responsible for your Content. We reserve the right to terminate the account of anyone found to be infringing on the account of copyright,legality,reliability and appropriateness. You may not represent or imply to others that your content is in any way provided, sponsored or endorsed by the Company. Because you alone are responsible for your content, you may expose yourself to liability. Company is not obliged to backup any content that you post; also, your content may be deleted at any time without prior notice to you. You are solely responsible for making your own backup copies of your content if you desire.
Each Site user is solely responsible for any and all of its own content. Because we do not control content, you acknowledge and agree that we are not responsible for any content, whether provided by you or by others. You agree that the Company will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site user, we are under no obligation to become involved.
We take no responsibility and assume no liability for content you or any third party posts on or through service.You hereby certify that your content does not violate the points below:
You agree not to use the Site to collect, upload, transmit, display, or distribute any content (i) that violates any third-party right or any intellectual property or proprietary right; (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libellous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual; (iii) that is harmful to minors in any way; or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.
In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages; (iii) use the Site to harvest, collect, gather or assemble information or data regarding other users without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorised access to the Site, whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to the Site.
You hereby grant to company an irreversible, nonexclusive, royalty-free and fully paid, worldwide licence to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use and exploit your content, and to grant sublicenses of the foregoing rights, solely for the purposes of including your content in the Site. You hereby irreversibly waive any claims and assertions of moral rights or attribution with respect to your content.
Content found on or through Service are the sole property of the company. You may not distribute, change, reuse, copy or use whole or in part , for commercial or personal purposes without seeking permission from the company.
Third-Party Links:
The Site may contain links to third-party websites and services. Such Third-Party Links are not under the control of Company, and Company is not responsible for any Third-Party Links. Company provides access to these Third-Party Links only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links. You use all Third-Party Links at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices.
Book a session/Book sessions:
On this Site, we call an online video call between tutor and student a “session”. Booking session is the primary function of the Site. To book a session , the user uses our appointment service on Site to book a session/sessions. By paying a fee you confirm the booking of the session on the site. Feel free to ask any question before booking the session through the contact link . After booking the session any cancellation will take place in the form of refund (please check our refund policy).
Payment of booking a session/sessions:
If you book a session/sessions then you may be asked to give information relevant to your payment including but not limited to your credit card, debit card or online payment method, billing address , email ID and phone number.
You guarantee that :
- i) you have the right to use the card/s or online payment instruments.
- ii) the information you give to us is true, correct and complete.
iii) You are of legal age of 18 and above.
We may employ the use of third party services for facilitating the payment . By submitting your information, you grant us the right to provide the information to these third parties subject to our privacy policy.
We reserve the right to refuse or cancel your order if the validity of the transaction is suspected.
Discount of fees can be applied over a year or a certain period. Booking sessions can be in chunks of 1,5,15, 30 , 90, 180, 365 hours ( 1 hour session per day).Prices of booking for different subjects can vary. In case wrong booking is made, amount can be refunded (please check our refund policy)
Subject change:
In case the user wants to change the subject, a request has to be made to support@mystudyzone.com . The change in the subject will be effective in 2 working days. If the amount of booking for the new subject is lower no difference shall be paid, but if the amount of booking for the new subject is higher the difference has to be paid by the user.
Video conferencing tools and ethics:
Behaviour of the student has to be utmost right and proper while attending the video conferencing call.Ethics need to be followed. In case, the tutor is late by 15 minutes or unable to attend a call for some urgent reasons, the session will not be counted as completed. Students can notify the company for any refund or adjustment of the class for future. Any snapshot taken if distributed online would be liable for action.
Learning Management System (LMS) content:
The site uses LMS to publish educational content for learning purposes. This educational content includes ,but not limited to, assignments, quizzes etc. Although, company has the responsibility of the authenticity and quality of the content, errors may occur. You may provide us directly at support@mystudyzone.com with information and feedback concerning errors , suggestions for improvements , ideas , problems, complaints and other matters related to our services.
If you provide the Company with any feedback or suggestions regarding the Site or the content, you hereby assign to Company all rights in such Feedback and agree that Company shall have the right to use and fully exploit such Feedback and related information in any manner it believes appropriate.Company will treat any Feedback you provide to Company as non-confidential and non-proprietary.
Expectations from students:
Late arrival in the video conferencing calls and absenteeism will be dealt appropriately. For example, if a student doesn’t come online within 15 minutes of the scheduled time, the tutor is privy to disconnecting the call.In that case, the sessions will be counted as completed.If the student doesn’t attend a fixed number of sessions, he/she will be expelled from registration from the Site. No fee will be refunded. Students are obliged for their sincere behaviour and maintain discipline.They agree not to use service
- i) For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.
- ii) In any way that infringes upon the rights of others or in any way is illegal , threatening , fraudulent or harmful purpose or activity.
Additionally they agree not to:
iii) Introduce any viruses , trojan horses , worms , logic bombs or other materials which are malicious or technologically harmful.
Expectations from Parents/Guardians:
The parents may contact the company to get the report about their ward’s progress. Non-receipt of confirmation mails should be notified promptly. The company reserves the right to discontinue a student from the enrolled subject/s , in case any of the parent/guardian is found to be misconducting using foul language or issuing threats over email or phone.
Promotions:
You may be asked to supply your photos and record testimonials for the purposes of promotion by the Company in all kinds of media. In that case, the company will have the right to record video-audio testimonials of the student and parent.Seperate permission will be sought after for the same.
Account and Password:
When you create an account with the Service , you guarantee that the information you provide is true at all times. If the company finds a breach or misuse of your account, the company may request you to change the password or suspend the account. The company can not guarantee accessibility to the website/content at all times.In case an account is compromised , it is needed that the user informs the company immediately. Also, username can not be vulgar,obscene or offensive to any sentiments in nature.
Electronic Communications:
The communications between you and Company use electronic means, whether you use the Site or send us emails, or whether Company posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications such as newsletters and promotional material from Company in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Company provides to you electronically satisfy any legal obligation that such communications would satisfy if it were be in a hard copy writing
Limitation on Liability:
To the maximum extent permitted by law, in no event shall company or our suppliers be liable to you or any third-party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or incapability to use the site even if company has been advised of the possibility of such damages. Access to and use of the site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom.
Termination:
We may suspend or terminate your rights to use the Site at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms.
Amendments to terms:
These Terms are subject to occasional revision, and if we make any substantial changes, we may notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our Site. You are responsible for providing us with your most current email address. In the event that the last e-mail address that you have provided us is not valid, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. These changes will be effective immediately for new users of our Site. It is your responsibility to review these terms periodically.Continued use of our Site following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.If you do not agree to the new terms, you are no longer authorised to use service.
Dispute Resolution:
Please read this Arbitration Agreement carefully. It is part of your contract with the Company and affects your rights.
All claims and disputes in connection with the Terms and Conditions or the use of any service provided by the Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and the Company, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorised or unauthorised users or beneficiaries of services or goods provided under the Terms.
Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute describing the nature and basis of the claim or dispute, and the requested relief. A Notice to the Company should be sent to:Argent Advisory WLL, Office number 51, Building 1301, Road 4026, Block 340 , Aljuffair, Bahrain. After the Notice is received, you and the Company may attempt to resolve the claim or dispute informally. If you and the Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award to which either party is entitled.
THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient and less expensive than rules applicable in a court and are subject to very limited review by a court. In the event any litigation should arise between you and the Company in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND THE COMPANY WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
All claims and disputes within the scope of this arbitration agreement must be arbitrated or litigated on an individual basis and not on a class basis, and claims of more than one customer or user cannot be arbitrated or litigated jointly or consolidated with those of any other customer or user.
All aspects of the arbitration proceeding shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
If any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Agreement shall continue in full force and effect.
Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.
Governing Law:
These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction where www.mystudyzone.com operates.
Contact Info:
Please send your queries and feedback at:
